Send feedback
Suggest a feature or report a bug, and see what happens to it.
Tell us what's missing or what isn't working. Anyone signed in can send feedback, on any package. Find it in the Feedback menu.
Request a feature
Open Feedback → Request a feature.
In What would you like?, give it a short title — for example Send receipts by SMS.
In How would it help your business?, explain what you're trying to do today and what gets in the way. The more we understand the problem, the better we can solve it.
Select Send request.
Report a bug
Open Feedback → Report a bug.
In What went wrong?, give it a short title — for example Receipt total doesn't match the cart.
In Where in the app? (optional), say where it happened — for example Point of Sale → Checkout.
In What happened?, write:
- what you did
- what you expected to happen
- what happened instead
Select Send report.
Follow what happens
Your requests and reports are listed beside the form, each with a status. Select Show what you wrote to see your message again. When we reply, it appears under Reply from the Stock Manager Pro team.
| Status | Feature request | Bug report |
|---|---|---|
| Just sent | Received | Received |
| We're looking at it | Under review | Under review |
| We've agreed to do it | Planned | Confirmed |
| Being worked on | In progress | In progress |
| Finished | Shipped | Fixed |
| We won't do it | Not planned | Not a bug |
Good to know
- Titles need 3 to 150 characters, and details 10 to 5,000.
- Sending a lot at once? After 10 in an hour, you'll be asked to send the rest a little later.
- Need an answer about your account? Use Get support instead — feedback isn't a conversation.