Contact us
How can we help?
Questions about the product, pricing, or getting your data in — a real person on the team reads every message, and we aim to reply within one business day.
Already a customer?
Get help from inside the app
A request raised in the app arrives with your account details, so we don't have to ask who you are before we can help.
- 1
Sign in
Use the account you run your business on.
- 2
Open Support
It's in the menu on the left of the app.
- 3
Tell us what's happening
What you were doing, and what you expected instead.
Get in touch
Pick whichever fits what you need.
Sales & general questions
Wondering whether it fits your business, which package you need, or how to bring your existing data across? Ask away.
contact@stockmanagerpro.comHelp with your account
Already a customer? Raise a request from inside the app — it reaches us with your account details attached, so we can fix it faster.
Open a support requestBilling & payments
A payment that didn't go through, a charge you don't recognise, or a question about your package. Email us from the address on the account.
contact@stockmanagerpro.comData & privacy requests
A copy of your data, a correction, or deleting your account. Send it from the address on the account and we'll respond within 30 days.
contact@stockmanagerpro.comFind it yourself
Most questions about what the app does are answered here.
Frequently asked questions
Can't find your answer? Email us.
Is there a free plan?
Yes. The Free package costs nothing and needs no card, so you can set up your business and try the app properly. Upgrade when you need more clients, invoices, branches or modules.
What currency will I be charged in?
Prices are in US dollars. Payments are processed by Paystack in Ghana cedis, so you'll be charged the cedi equivalent.
Does my package renew automatically?
No. Each paid package is a one-off payment covering one month. Nothing is taken again unless you choose to renew, and if you don't, the account moves to Free when the month ends.
Can I get a refund?
If something went wrong on our side — you were charged twice, or paid for a package you didn't receive — email us within 14 days and we'll put it right.
Can I put my own logo on invoices and receipts?
Yes. In the app, go to Settings → Company details to upload your logo and set your business name, address and footer note.
Can I run more than one shop or branch?
Yes. The Advanced package covers up to 5 stores and Enterprise up to 10, each with its own stock, register and end-of-day.
Can I get my data out?
Any time. Most of your records can be exported as CSV from inside the app, and you can ask us for a full copy.