Adjust stock
Add stock that arrived, or take out stock that was damaged, lost or miscounted — with a note of why.
Use an adjustment when the number in the app doesn't match the shelf: a delivery without a purchase order, breakage, theft, or a stock take.
Adjust a product's stock
At the top of the menu, check you're working in the right store. The adjustment applies to that store.
Open Stock → Inventory and select Adjust on the product.
Choose Stock in to add, or Stock out to remove.
Enter the Quantity. New stock level shows the result before you save.
Add a Note saying why — for example "Stock count correction" or "3 broken in delivery".
Select Save.
You can also change the Reorder level in the same window.
After a stock take
Count the shelf, compare it with In stock, and adjust by the difference:
App says 48, you counted 45 → Stock out 3, note "Stock take 14 Sep"
App says 48, you counted 50 → Stock in 2, note "Stock take 14 Sep"What gets recorded
- The change appears in the product's movement history — Received for stock in, Adjusted for stock out — with your name, the store and your note.
- It's also logged in Workspace → Activity, because writing stock off is worth an audit trail.
Always add a note. Months later, it's the only way to tell a stock-take correction from a loss.
Good to know
- Stock can't go below zero. Save stays greyed out if the result would be negative, at the store or business-wide.
- Quantities aren't edited on the product. The product form doesn't change stock — use Adjust, a purchase order or a transfer.
- Customer returns from a till sale are done with a refund, which puts the stock back for you — until end of day. After that, use Stock in here.
- "You do not have permission to adjust stock" — your role can't change inventory. Ask your business owner or admin.
- Warehouses get stock by transfer — see Warehouses.