Manage clients
Add, edit and delete the clients you invoice, and set a credit limit.
Clients are the people and businesses you send invoices and quotes to. Find them in Billing → Clients.
Add a client
Open Billing → Clients and select Add client.
Choose Individual or Business.
Fill in their details:
- Name — or, for a business, the Contact name and Business name
- Phone (optional)
- Billing address (optional) — printed on their invoices
- Notes (optional) — anything to remember about this client, for your team only
Select Add client.
Client limits
The Free package includes a limited number of clients. When you reach it, the Add client button offers an upgrade instead. See Packages and billing.
Edit a client
- Open Billing → Clients and select the client.
- Select Edit, make your changes, and save.
Delete a client
- Open Billing → Clients and select the client.
- Select the bin icon next to Edit.
- Check the name, then select Delete client.
Deleting a client can't be undone.
"This client has invoices…" — why a client can't be deleted
A client who has any invoices, quotes or a recurring invoice schedule can't be deleted. Removing them would leave those documents addressed to nobody — and invoices are part of your financial records.
The message tells you exactly what's in the way, for example "This client has 3 invoices and 1 quote". To delete the client, first delete those documents or change them to another client.
Deleting invoices removes them from your records and reports. If a client has real invoices, it's usually better to keep the client.
Set a credit limit
On a client's page, the Credit limit card shows how much of their limit is used by unpaid invoices.
- Enter an amount and save to set a limit.
- When unpaid invoices go over it, the card warns you to hold further credit sales.
- Set it to 0 to remove the limit.
Good to know
- Can't see Edit or the bin icon? Your role doesn't include changing or deleting clients. Ask your business owner or admin.
Related
- Share an invoice
- Invite your team — roles and what they can do